Technical Support Engineer

Technical Support Engineer career opportunity in Singapore for an established consumer electronics company.

Your new company
Join the leading company providing a high level of expertise servicing the consumer electronics market.

Your new role
Your responsibilities are but not limited to:
  • Handle all technical, quality and service/repair inquiries from Sales Companies in Asia Pacific Region
  • Analyse escalations and replicate issues and provide solutions or escalate to relevant stakeholders for solutions
  • Monitor product repair trends and take actions when necessary
  • Provide training to Service Teams to upkeep repair quality
  • Organise regular meetings with relevant stakeholders to discuss repair activities

What you'll need to succeed
In order to ensure your success in this role, you will be highly encouraged to possess the following requirements:
  • Degree or Diploma in Engineering or related discipline in consumer electronic products
  • Minimum 2 years of relevant technical support experience and customer service-related operations
  • Ability to apply various analytical techniques for prompt and accurate decision-making
  • Possess strong presentation and communication skills
  • Highly motivated team player with positive attitude and willing to acquire new skills and knowledge

What you'll get in return
This is a rare opportunity to join a rapidly growing company that has a strong vision to empower the future of energy.
  • Challenging yet fulfilling career in one of the most attractive employers in the business
  • Various opportunities to learn and upgrade your skillsets
  • Competitive remuneration package and benefits

What you need to do now
Should you require any further information, please call Victor Lo on +65 6424 0150 or send in your application to

EA License number: 07C3924 | EA Registration number: R22107621| Company’s Registration number: 200609504D

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply. #1228670


Job Type

Talk to a consultant

Talk to Victor Lo, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 64240150