Sales Operations Manager (Blockchain/Crypto)

A well-established Crypto/Blockchain company is looking for Sales/Broker Operations Manager to join the team.

Your new company
My client is one of the fastest growing Crypto Exchange company, with presence across the world. Within a short span of a few years, they have grown to serve both institutional and retail customers across the world and are looking to expand aggressively. They are now looking to hire a Sales/Brokers Operations Manager to join the team in Southeast Asia, including Singapore.

Your new role
  • Manage the daily operations of brokers, including onboarding, training, off-boarding, daily Q&A and reports
  • Monitor weekly broker data and work extensively with data dashboards to refine user experience and inform management strategy decision.
  • Help create a better client experience by synthesizing and championing client feedback across internal partners
  • Develop a deep understanding of clients’ business models and their needs through relationship building and management
  • Review broker operations policies and procedures to ensure posting are current and provide operational consistency
  • Drive broker projects in conjunction with strategic initiatives to ensure issues are identified and solutions implemented.

What you'll need to succeed
  • A minimum of 4 years of proven success in a similar role
  • Data-focused, ability to pull and analyze the data.
  • Strong interpersonal skills, ability to build and manage strong relationships with the team, cross functional colleagues and external partners.
  • Self-starter and leader who evaluates the risks and rewards of running sustainable operation.
  • Passion for crypto and digital assets
  • Written and spoken fluency with Mandarin is a plus due to the need to communicate with stakeholders from within the organisation

What you'll get in return
  • Excellent remuneration package with very competitive bonus structure
  • Opportunity to work in a well-established and rapidly-expanding organization
  • Fun and dynamic culture to work in

*Note: Due to the Covid-19 situation, only applicants residing in Singapore can be considered for these roles.*

What you need to do now
If you're interested in this role, click 'apply now' or please send a copy of your CV (Word document) to raymond.ler@hays.com.sg.
Raymond Ler: Registration ID No.: R1876114 | EA License No.: 07C3924 | Company Registration No.: 200609504D #1224083

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
Singapore
Specialism
Banking and Financial Services
Ref:
1224083

Talk to a consultant

Talk to Raymond Ler, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: +6563030720