Your new company

You will be working with a fast paced, world renowned technology company, where you focus on training and development strategic efforts.

Your new role

• Manage end to end operations for PeopleDev’s suite of learning offerings. Drive identification, assessment and execution of ongoing process improvement opportunities in terms of user experience, quality and productivity
• Understand and represent the “voice of the customer” in identifying, prioritizing and execution of process transformation and day-to-day functioning.
• Provide counsel/support to employees and partners, solve their HR queries and ensure a magical customer experience.
• Define, collect and analyse process metrics. Use insights gathered to improve experience, build efficiencies and scale existing processes for growing and/or changing user needs.
• Create and maintain process documentation for all your processes, training colleagues where required.

What you'll need to succeed

• Bachelor’s degree or equivalent practical experience ; 2-4 years of work experience in operations - Experience in process design and driving improvements and excellent relationship management skills
• Fluency in English (written & spoken) with strong communication and influencing skills. Additional languages preferred.
• Ability to self-start and self-direct work in an ambiguous environment. Demonstrated attention to detail with time-management and multitasking skills.
• Experience in People Development or learning programs
  
  

What you'll get in return

Excellent opportunity to work in one of the world's largest tech company, you will work in an environment that looks into growth and work-life balance, surrounded by world class facilities.

What you need to do now

If you're interested in this role, click 'apply now' and send in your updated resume to Dashini.Raj@hays.com.my

EA License Number: 07C3924 | Company Registration No: 200609504D

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