A Leading IT Consultancy is looking for an experienced ID Admin to join their ranks. Details are below!
General roles and responsibility required of this role:
- Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request.
- Comply with instituted workplace securities at customers' premises.
- Provide accurate and timely reporting daily
- Review and update ID admin documentations where required
- Participate in IT audit by providing information and documentation in a timely manner and achieve SAT audit rating.
- Perform level 1 support & troubleshooting for ID related problems.
- Perform tasks assigned by line manager and be always contactable.
- Issue pin mailers and answer phone/email enquiries from institution users.
- Perform labelling, ID revalidation and remediate all deviations in a timely manner.
- Perform Privilege Authorization Revalidation and remediate all deviations in a timely manner.
- Perform timely escalation to respective support team where necessary.
Essential skills and experience required:
- Min Nitec in any discipline
- 1-2 years' experience in user support and helpdesk duties
- Strong problem solving and system troubleshooting skills
- Technically proficient in Microsoft Office
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to irfan.ismail@hays.com.sg, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R22107188 EA License Number: 07C3924 Company Registration No: 200609504D
EA Reg Number: R22107188 EA License Number: 07C3924 Company Registration No: 200609504D
EA Reg Number: R22107188 EA License Number: 07C3924 Company Registration No: 200609504D #1240920