Customer Service Executive (West)

Well-established MNC looking for a Customer Service Executive to support their operations.
Your new company
My client is a leading MNC in the FMCG industry, known for a repertoire of well-established brands under them. They are currently looking for a Customer Service Executive to support their expanding operations.

Your new role
  • Ensures timely management of export orders in the APAC region and render excellent customer service care
  • Maximises customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements.
  • Work closely with the CS Manager to ensure the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders.
  • Provide the Logistics Operators with adequate lead-time in such a way that all customer deliveries can be planned, coordinated and dispatched in order to satisfy the required deadlines, maximize utilisation and minimise cost.

What you'll need to succeed
  • Min. a diploma or degree in any relevant discipline
  • 4 - 5 years of experience in customer service, order fulfilment or sales support
  • Proficiency in SAP would be advantageous

What you need to do now
If you're keen on pursuing this exciting opportunity, please submit your CV (word document) to thida.san@hays.com.sg.

Registration ID No. R1986817
EA License No.: 07C3924
Company's Registration number: 200609504D

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
Singapore
Specialism
Procurement
Ref:
1211505

Talk to a consultant

Talk to Thida San, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 64240150

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